faq's

Do you deliver the cake?


We offer free delivery within a 20 mile radius for wedding cakes, (excluding our Simplicity range) and charge 45p per mile beyond this. Celebration cakes are collected from our Aston Clinton studio.




Can I have multiple flavours?


Absolutely, choose a different flavour for every tier if you wish– then everyone is happy!




Can I use fresh flowers on my cake?


We are happy to use fresh flowers, but advise that they need to be food safe to use on the cake, your florist can advise on this. (We cannot accept responsibility for fresh flower safety and suggest you check the flowers meet EHO guidelines). We can arrange the flowers and will liaise directly with your florist We will arrange to decorate the cake at your venue.




I’m gluten free, can you cater for me?


We offer a range of gluten-free cakes. However we do offer a range of ingredients in our kitchen so cannot guarantee no-cross contact, although every effort is made to ensure no cross contamination




I want a 3 tier cake but I only have 40 guests, what can I do?


You can still have a 3 tier cake! We can add a dummy tier to your cake, decorated like the others, that can even be used for your ‘cutting the cake’ photo.




How far in advance do I need to book?


We only take a limited number of bookings each month and are booking over 18 months ahead, so its best to book as far as possible in advance




Do I have to pay a deposit?


After your consultation and you are happy with the details on your booking form we will request a 30% booking fee; your final balance is due 6 weeks before your wedding, all the details about your order will be shown in your quote and booking form




Can I come for a consultation?


I would love to meet you! Just follow our contact us link and let us know the date of your wedding and venue and the type of cake you would like and we will be right back in touch! For consultations I require £40 to be paid in advance to book you in. This reassures me that you will turn up for the consultation! If you decide to book your wedding cake with me this fee is deducted from your cake costs. Once the fee is paid it is non-refundable but provided I have not already baked for you it can be transferred to another mutually convenient date for us both. After your wedding cake is booked in any further face to face consultations incur an additional fee.




Can you deliver my cake?


We always offer and really recommend delivery by us. This ensures that your cake arrives safely condition it leaves my studio! Deliveries to preferred supplier venues and to venues within a 20 mile round trip radius are included in your order, over 20 miles we charge 45p per mile When collecting celebration cakes we recommend the cake be transported flat and on non-slip matting in the boot of your car. No responsibility will be taken by Sugar Designs once the cake has left my studio. The sole responsibility is that of the customer.




How do I store my cake?


After your cake has been delivered I recommend it to be stored in a cool environment, never recommend in a fridge as this causes condensation to collect on the cake surface which can damage decorations and possibly spoil your cake! After the cake has been cut, the remainder can be stored in the fridge and should be eaten within 2-3 days for best tasting cakes.




Can I loan your beautiful cake stands?


Yes! Absolutely! I offer free loan of each cake stand if they are available. Each stand should be returned within 5 days of hire. Stands that are lots or damaged are charged at £100, and late returns are charged at £25 per week. For wedding stand hire we understand that you might be a little busy to return the stand, either one of your trusted guests can return it to us. By signing your booking form you are accepting my terms and conditions.





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